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Research Leadership Forum


CX Leadership Forum

Ask about partnerships!

Customer Experience Expecations have drastically changed over the last few years. Digital is necessary and organizations have more momentum than ever to innovate and transform to meet these customer needs. 

But where do we start? What metrics are most meaningful? What does CX mean to your organization? 

Our CX Leadership Forum looks to define what it takes to actually execute on successful customer experience and service to truly exceed their expectations. 

Ask about partnerships!

UX Research is both the most appreciated, yet underappreciated practice in the space. While there is an innate understanding of the need to understand the customer, the understanding of the process, resources, and methods necessary to execute effectively is not often understood. 

Our Research Leadership Forum brings together UXR's to discuss the biggest challenges and opportunities facing the practice to date. 

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